Back2You helps schools and institutions reunite people with their belongings — report in seconds, match automatically, and collect with confidence.
Main Library — Level 2, near study pods
Every one was recorded against the running product — real screens, real data, nothing mocked up. Each is 30–52 seconds. Nothing downloads until you press play.
A found item is logged, a parent searches and sees a masked match, claims it, and staff hand it over. This is the whole product in under a minute.
How a parent searches — in their own words or by photo — and what staff see on the other side.
Tags for the things that go missing most. When a stranger scans one, they learn where to hand it in and nothing about the owner.
Registering an item before it is handed in, so the family is told when a match is logged.
The children a school has on file — what makes “tell this child's family” possible at all.
Bringing an existing spreadsheet across, the re-import that creates nothing, and the numbers a coordinator gets asked for.
A tablet at the desk for people with no phone to hand — and what it deliberately refuses to do.
The same app in a coordinator's pocket, so things get logged when they are handed in rather than at the end of the day.
No forms marathon, no bulletin boards. Just report, match, and pick up.
Lost something? Describe it in seconds. Found something? Snap a photo and drop it off.
Back2You compares reports and found items, and notifies you the moment there's a likely match.
Verify your claim in person at the collection point and walk away with your stuff.
Everything the front desk needs — and nothing your users have to learn.
Photos of found items stay blurred until a claim is verified in person — so no one can "shop" other people's belongings.
Register tags on laptops, keys, and bags. One scan and the finder knows exactly where to return them.
The moment a found item looks like yours, you get a notification — no need to keep checking back.
Fully white-label: your school's logo, name, and colors — Back2You runs quietly underneath.
Log items in seconds, track every claim's status, and see your whole inventory at a glance — from drop-off to reunion.
This holds records about children, so the honest answers matter more than the feature list. These are properties of the software, not policies we promise to follow.
A search result shows a category, a rough area, a date and a confidence — never the item's name, its exact location, or its photo. That is enforced on the server, not hidden in the page, so it holds even if someone reads the API directly. Photos stay hidden until staff verify the claim in person.
Scan a tag someone lost and you are told the tag is reported lost and where to hand it in — the venue's name, because a finder needs somewhere to go. Not the owner, not the child, not a contact detail, not the linked item.
Reading item photos with an AI model is a per-school opt-in, off by default. Item photos are staff-framed, but a child is occasionally in shot, and sending a school's photos to a sub-processor is the school's decision to make — not ours.
A parent claims with a name and a contact and gets a reference code to quote at the desk. No password, no profile, nothing retained beyond the claim. Collection is always in person, with staff confirming identity.
One term, free, with the people who build it on the other end of the email. In return we want the unvarnished version of how it goes.
Your own branded instance, set up with your logo, colours and office hours. Your existing spreadsheet migrated across. Training for front-office staff — it takes about twenty minutes. Free for the whole pilot, with no obligation after.
That staff log items promptly with a photo — the one habit the whole system depends on. A named contact we can reach. And a candid conversation at the end about what worked, what annoyed everyone, and whether it actually returned things.
We have no return-rate benchmark to quote you — nobody has run this for a full term yet, and that is exactly what a pilot is for. So we agree the measure with you at the start: how many items come in, how many go home, and how long the front desk spends on it. You get those numbers whatever you decide afterwards.
No. Searching happens on your school's own web address, on any phone or computer, with no account and nothing to install. There is a phone app for staff who prefer one, and a front-desk tablet mode for visitors with no phone to hand.
Upload the spreadsheet and map its columns. You see a dry run before anything is created, and re-uploading the same file creates nothing rather than duplicating it. We do the first migration with you.
Staff at your school, and nobody else. Item names, photos and exact locations never appear in a public search result, and a claimant only ever sees their own claim's status. The roster exists so staff can tell a family — it is not exposed publicly.
Your school's data sits in its own tenant, separated at the database layer rather than by a filter someone could forget. Search uses an embedding provider; reading photos and labels uses an AI provider and is off unless you enable it. We will name every sub-processor in writing before the pilot starts.
Yes — that is the default. Your name, logo, colours and font, on your own address. Everything in the videos above is one school's branding; another school's instance looks like theirs.
You decide. If it did not earn its place, you export your data and we part company. If it did, we agree pricing then — we would rather set that with a school that has actually used it than guess now.
Tell us about your organisation and how lost property works there today. The email below opens with the few things we need to know. A person reads it, and we usually reply within one business day — including when the answer is that you are not a good fit yet.
Search found items near you right now — it takes less than a minute.
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